Privacy Policy

Effective Date: 27-11-2024

simplexsolar.in ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Simplexsolar.in, or interact with us via the WhatsApp Cloud API.

1. Information We Collect

a. Information You Provide:

• Personal Data: Name, phone number, email, etc.
• Messages via WhatsApp Cloud API: Content of messages and attachments.

b. Information We Collect Automatically:

• Device Information: IP address, browser type, etc.
• Usage Data: Pages viewed, actions taken, etc.

c. Information from Third Parties:

We may collect data from trusted third parties, including the WhatsApp Cloud API.

2. How We Use Your Information

We use the collected information to provide and improve our services, support customer requests, comply with legal obligations, and enhance communication via WhatsApp.

3. Disclosure of Your Information

We may share data with service providers, comply with legal obligations, or in business transfers. Your messages via WhatsApp are processed by WhatsApp’s infrastructure.

4. Data Retention and Security

We retain data as required by law and implement security measures to protect it. However, no transmission method over the internet is completely secure.

5. Your Rights Under Indian Law

You have the right to access, correct, and delete your personal data, and to withdraw consent for marketing communications at any time.

6. Use of Cookies and Tracking Technologies

We use cookies to enhance your experience. You can control cookies through your browser settings.

7. WhatsApp Cloud API Compliance

By using WhatsApp to communicate with us, you agree to WhatsApp’s Privacy Policy.

8. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our website.

9. Children’s Privacy

We do not knowingly collect data from children under the age of 18. Please contact us if you believe a child has provided us with personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically for updates.

11. Contact Us

If you have any questions, contact us at:

simplexsolar.in
Email: info@simplexsolar.in